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Trading Accounts
What account types do you offer? How do I open a live trading account? Can I open more than one accounts with you? What base currencies can I open an account in?
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Trading Finance operations
Are my funds safe in my account? How can I withdraw my profits? How do I make a deposit? Can I make a deposit using third party details?
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Trading ForexCopy
What is the ForexCopy system? Can I, as a ForexCopy Follower, choose instruments and the ratio of lots for trades to copy to my account? When will a ForexCopy Trader receive a commission for copying? A ForexCopy Trader changed the commission after I had subscribed to his deals. Shall I pay the initially set commission or the new one?
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Trading General information
Am I being charged for the call? I would like to arrange a meeting with the head of the Cyprus office. Is InstaForex an ECN broker or market maker? Is InstaForex regulated by CySEC?
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Trading MT4 platform
How can I activate one-click trading? I am facing Requote messages while opening a deal. What is wrong? What is trailing stop? Can I receive statement from MT4 platform?
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Trading Trading
What is pending order? How to calculate the value of a pip? What is stop out? What is Swap?
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Trading Trading conditions
Do you allow scalping? Why have I experienced some delays in your platform? Who is your quote provider? Do you have SWAP free accounts (islamic)?
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Trading Verification
Why do I need to verify my account? Do I need to verify my account in order to open real trading account? What are the documents which can be used for verification? I can't complete verification. What could be a reason?
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Advertencia de riesgo: Los CFD son instrumentos complejos y están asociados a un riesgo elevado de perder dinero rápidamente debido al apalancamiento. 78.24% de las cuentas de inversores minorista pierden dinero en la comercialización con CFD con este proveedor. Usted debe considerar si entiende cómo funcionan los CFD y si puede arriesgarse a asumir el alto riesgo de perder su dinero.
Advertencia de riesgo: Los CFD son instrumentos complejos y están asociados a un riesgo elevado de perder dinero rápidamente debido al apalancamiento. 78.24% de las cuentas de inversores minorista pierden dinero en la comercialización con CFD con este proveedor. Usted debe considerar si entiende cómo funcionan los CFD y si puede arriesgarse a asumir el alto riesgo de perder su dinero.