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Trading Accounts
How do I open a live trading account? Can I open more than one accounts with you? What base currencies can I open an account in? Can I have a Demo account with you?
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Trading Autochartist
What is Autochartist? In what markets can Autochartist be applied? How do I set up Autochartist? What pattern types does Autochartist identify?
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Trading Finance operations
Are my funds safe in my account? How can I withdraw my profits? How do I make a deposit? Can I make a deposit using third party details?
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Trading General information
Am I being charged for the call? I would like to arrange a meeting with the head of the Cyprus office. I need to change my personal information. What do I do? Is InstaForex an ECN broker or market maker?
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Trading MT4 platform
I am facing Requote messages while opening a deal. What is wrong? What is trailing stop? Can I receive statement from MT4 platform? I can't open a deal. New order button is inactive.
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Trading MT5 platform
What is the difference between Hedging and Netting? How do I add symbols to the Market Watch window? How do I modify or delete an order? What is the time zone on MT5 and can I change it?
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Trading OYS
What is the OYS Portfolio Service? What is an OYS Portfolio account? What is a Portfolio? How safe is this product?
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Trading Trading
What is pending order? How to calculate the value of a pip? What is stop out? What is Swap?
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Trading Trading conditions
Why have I experienced some delays in your platform? Who is your quote provider? Do you have SWAP free accounts (islamic)? Does the DEMO account expire?
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Trading Verification
Why do I need to verify my account? Do I need to verify my account in order to open real trading account? What are the documents which can be used for verification? I can't complete verification. What could be a reason?
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